Refund Policy

At Squeaky’s Secret, we aim to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, please review our refund policy below.

1. Returns and Refunds

• Eligibility: Returns are accepted within 30 days of purchase. The product must be unused, in its original condition, and in original packaging.
• Non-Refundable Items: Personalized or customized items, final sale items, and gift cards are non-refundable.
• Proof of Purchase: A valid receipt or proof of purchase is required to process a return.

2. Refund Process

• Inspection: Returned items will be inspected upon receipt. If the return is approved, a refund will be issued.
• Refund Method: Refunds will be processed to the original payment method. Please allow 5-10 business days for the refund to reflect.
• Shipping Costs: Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item was damaged or defective.

3. Damaged or Defective Products

If you receive a damaged or defective product, please contact us at [Insert Contact Email] within 7 days of receipt. Provide a photo of the damaged item for verification.

4. Exchanges

We do not offer direct exchanges. If you need a different item, please return the original product and place a new order.

For any questions, please contact us at appraisalsk@att.net.